The Birdcage Archives

Tuesday, 6 February 2018

On The Uselessness of Communications Courses

Hello Gentle Reader

Communication is defined as the ability or skill in which information is imparted and exchanged. Simple enough. The formats of communication are more diverse now than ever, from telephone to in person conversations, text messages, instant messaging, e-mails, letters, reports, meetings and social media communication networks. The world today is saturated in media, information (factual and false), and all forms of technological and virtual social exchanges. Yet, apparently, communication is a dying skill, and conversation a lost art. The decline of these skills and art forms are so terrible, post-secondary education institutions have now undertaken the stewardship and curatorial preservation and promotion of these skills and art forms, in order to resuscitate them back into relevance in today’s society. In other words it’s a cash grab.

Post-secondary education is expensive—but necessary. It is one of those necessary evils of an ever increasingly educated world. This being said, one does need to ensure their degree or education is relevant and equivalent to achieving a career of some sorts or value. In other words: a degree in oriental pottery, medieval poetry, or renaissance fashion, will not have any transferable skills to a competitive job market. Instead explore more practical options: law, accounting, taxation, policy/political science, finance, engineering, medicine, veterinarian sciences, administration (public, health, or business/management), pharmaceutical sciences, computer science, statistics, applied mathematics or economics. Though, those programs sound as about as dull and dry as a popcorn fart. Yet if it is one thing all these degrees, programs and majors have in common: they all require the student to pay and study a communication course of some sort.

Now, not all communications courses are created (or taught) equally. Some have actual merit. For example: I took a business correspondence course, which covered an array of subjects and materials. The course went through different types of business writing and correspondence from routine memos, to e-mails, persuasive messages, to declining an offer, to business reports—all rather practical knowledge when considered in the grander scheme of the work world. The business writing course turned out to be one of my favourite courses, and the text book is worn with reference and use, even today. A while later, I was once again asked to participate in a communications course, this time: an interpersonal communications course.

Interpersonal skills are defined as a set of social skills an individual possess which regulates how they interact with other individuals in a social, professional or business environment. My honest opinion about my own interpersonal skills: I am severely deficient, and unfortunately there is no vitamin supplement to take in order to enhance this deficiency. I’ve been called: cold, aloof, impersonal, and an extremely private person. All of which is true; and therefore: no offense taken. Yet, as part of the program of the day I was required to take this course, which would ideally cure me of my interpersonal deficiencies, and wretch me from my introverted shell. Needless to say I was not cured. Instead of discussing where one lacks in interpersonal communication, we went over the theoretical ideas of communication. These theoretical ideas ranged from perception verses reality, symbolic communication, nonverbal interactions, and emotional responses versus emotional reactions. Then came the different types of communication, specifically: Asynchronous versus Synchronous Communication. Needless to say I did not succeed in increasing my interpersonal skills tool box. I remain introverted, though highly articulate and eloquent in speech—though I have been described as prosecutorial in nature, when it comes to matters pertaining to moral arguments; but I insist I am a guardian of veracity in an otherwise pointless and vernacular world.

Now once again, I am forced to take yet another communications course! This course is much the same as the two previous communication courses I have taken. It’s a combination of business correspondence and interpersonal communication—both heaven and hell. My most recent assignment was a: ‘reflective exercise,’ where I have been tasked to reflect on my communication habits, and pin point and document my poor habits, and then reflect on them and become a more ‘active communicator.’ Well first off: I don’t interrupt people when they are talking; I don’t play on my phone when I am engaged with someone in a conversation; though admittedly, I do stop listening to someone talk and already begin to formulate my response before they have finished speaking.

During this exercise I found myself more drawn towards critiquing others then reflecting on my own conversational styles and habits. The IT kid was far more engaged in playing a game on his phone, or scrolling through Facebook, or responding to a text message, or reading some article, then paying attention to my concerns in the conversation. Then there is the odious co-worker—the know-it-all, who feels the need to interject with his/her own insights into a conversation which otherwise does not concern them.

I’m left wondering: why am I taking this course? I broached the institution of course, and presented them with the fact that I had already taken two courses exactly similar to this, and they responded: “every student must take this course as part of the requirement to fulfilling their program. We are sorry we cannot offer you transfer credit at this time.” So, once again I must suffer the torture of yet another communications course, where I am to learn about: active listening, nonverbal ques, business correspondence, presentation skills, and professionalism in the workplace (which includes outdated 80’s instructional videos). If I were to imagine hell, this would be it; stuck in a classroom with a bunch of half-baked, brain dead young adults, or post-teenage students, who are blazed and beyond, and can barely mumble a sentence let alone articulate an intelligent response. After which, I return to work, only to be met with a continual breakdown in communication. I then ask myself: what’s the bloody point?

The point my Dear Gentle Reader: post-secondary education is a business. It is a business where you pay seven-hundred and some dollars to take the necessary courses to fulfill your program (usefulness aside), and hope to the heavens above you get a damn good career out of it; or at least something sustainable where you find some success. Part of the required courses for your program will most certainly be a dreadful, useless, cash grab communications course, which generally does not have any relevancy or real world application.

For now I am stuck sitting next to the baked brain dead kid who continually wears a Bob Marley toque (sorry: beanie), as he gradually slips in and out of consciousness, whereupon I worry he will slowly transcend to the marijuana heavens of Valhalla, where he will converse with his famed heroes Bob Marley and John Lennon about world peace, congeniality, and the beauty of kush and hemp; only to be zapped back to reality from the AED (automated external defibrillator), where he will find himself with a mild concussion.

For now I ask for patience, tolerance and strength to get through this mind numbing course. If the art of the conversation is dying, and this is what is left on this planet to converse with, I’d rather take a solemn oath of silence, and live as a nun or a hermit.

Thank-you For Reading Gentle Reader
Take Care
And As Always
Stay Well Read


M. Mary

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